Frequently Asked Questions
Right of Way
At this preliminary stage, right-of-way is being assessed to determine if any acquisitions are needed. Potential impacts are estimated until right-of-way plans are complete. If there are any impacts they will be discussed with each property owner individually. Affected property owners will also be contacted by a SCDOT representative regarding the acquisition and compensation process following the NEPA process and once right-of-way plans are completed.
Community impacts such as right-of-way acquisition and property owner relocations are considered as a part of the NEPA process. While minimal right-of-way acquisition is a goal, some right-of-way might need to be acquired by SCDOT to facilitate the project. All right-of-way will be acquired in conformance with the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, or the Uniform Act. SCDOT policies and procedures are outlined in https://www.scdot.org/business/pdf/rightofway/HighwaysandYou.pdf.
Bridges
A bridge with "structural deficiencies" means that its key components, like the bridge deck, superstructure, or substructure, are showing significant signs of deterioration or damage, indicating a reduced load-carrying capacity and potentially requiring substantial repairs or replacement to ensure safe use. While not necessarily immediately unsafe, structural deficiencies present a higher risk for future closure or weight restrictions if not addressed.
There are a lot of factors that need to be considered when determining how long it will take for a bridge to be replaced. Factors such as existing condition (deck, superstructure, substructure, culvert), Condition of the roadway approaches, Load and Traffic requirements, Funding, Environmental Considerations (wetlands, endangered species, Historic Integrity).
Intersections
When an intersection "does not meet standards," it means that its design or configuration does not comply with established safety guidelines and engineering criteria, such as having inadequate sight distance, poor geometry, improper traffic control devices, or a layout that creates excessive conflict points. These factors may lead to increased risk of accidents for drivers, pedestrians, and cyclists at that intersection.
SCDOT receives and satisfies many requests for traffic signals each year. The agency also investigates and denies many signal requests which citizens consider needed. At many intersections, traffic signals offer the best solution for improved safety and traffic flow. But that is not always the case. There are locations where the positive effects of traffic signals are limited, at best, making it unnecessary and even undesirable to install them.
To determine if a traffic signal is warranted at a specific location, traffic engineers evaluate the location with respect to federal and state criteria, establishing minimum conditions under which signals may be installed. Such factors as number of vehicles approaching the intersection, frequency and type of accidents, physical layout of the intersection, average speed, and future road construction plans are considered. SCDOT takes all requests for traffic signals seriously. When engineering studies indicate that traffic signals are warranted at a location, action is initiated to have signals installed.
Project Developement
Please view the short videos below to gain an understanding of how the project development process works here at SCDOT.
General Questions and Useful Links
In South Carolina there are over 60,000 public road miles. SCDOT maintains over 41,000 miles of those roadways. To determine if your road is maintained by the state, go to SCDOT's free Street Finder tool.
You may also contact the SCDOT Customer Service Center Monday-Friday from 8:30am-5:00pm at 1-855-GO-SCDOT to see if your road is a state road. You can also enter a work request online using the Maintenance Work Request System.
Check project status on the SCDOT Construction Updates Website Check maintenance projects on the SCDOT Road Conditions site.
The Call Center can assist the customer with navigating these webpages. They are open Monday-Friday from 8:30am-5:00pm at 1-855-GO-SCDOT.
To report a pothole, enter a work request online using the online Maintenance Work Request System.
You may also contact the SCDOT Customer Service Center Monday-Friday from 8:30am-5:00pm at 1-855-GO-SCDOT.
If the road is a dirt road, most likely it is maintained by the county or city where it is located. SCDOT has only a few dirt roads in the State Highway System. You should first contact the county public works department for the county where the road is located. They will inform you if the road belongs to the county or to someone else. The procedure varies among counties, but the public works department should be able to advise you how to request this.
If the road is already paved and you would like it resurfaced, contact the SCDOT maintenance office in your county to inquire whether the road is maintained by SCDOT, and whether it is scheduled for resurfacing.